report | May 24, 2004

How Americans Get in Touch With Government

Internet users are increasingly turning to e-government sites to carry out their business with government. But Internet users and non-users alike value having more than one way to get in touch with government.

presentation | May 3, 2004

Harnessing E-Government: A Primer on Citizen Habits

The major portals of Web traffic played a late, mild, yet remarkably sophisticated role in the proceedings. Some 22% of Internet users searched the Internet for campaign news during the 2002 mid-term election, but they were somewhat less successfu...

report | Dec 22, 2003

America’s Online Pursuits

This report analyzes the responses of more than 64,000 Americans to phone surveys in the past three years. It finds that 63% of U.S. adults now are online and many of them have built Internet use into their lives in practical ways.

presentation | Feb 12, 2002

The Rise of the E-Citizen

Covers our basic findings related to how people use government Web sites.

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