Online Shopping and E-Commerce
New technologies are impacting a wide range of Americans’ commercial behaviors, from the way they evaluate products and services to the way they pay for the things they buy
Gig Work, Online Selling and Home Sharing
24% of Americans report earning money from the digital ‘platform economy’ in the past year. The extra income they make is a luxury for some, but a necessity for others.
Research in the Crowdsourcing Age, a Case Study
How scholars, companies and workers are using Mechanical Turk, a ‘gig economy’ platform, for tasks computers can’t handle.
Shared, Collaborative and On Demand: The New Digital Economy
The sharing economy and on-demand services are weaving their way into the lives of many Americans, raising difficult issues around jobs, regulation and the potential emergence of a new digital divide.
51% of U.S. Adults Bank Online
32% of adults transact bank business on their mobile phones
In-store Mobile Commerce During the 2012 Holiday Shopping Season
58% of cell owners used their phones for recommendations, reviews, or price comparisons in a physical store this holiday shopping season. Young adults and smartphone owners lead the way.
Presidential Campaign Donations in the Digital Age
10% of 2012 presidential campaign donors have contributed via text message or cell phone app.
How mobile/social tools are changing the way Americans give to and interact with organizations
The Future of Money in a Mobile Age
In a Pew Internet/Elon University survey, internet experts predict that payment with mobile devices will be commonplace by 2020, although a number of potential hurdles and holdouts stand in the way
The rise of in-store mobile commerce
During the holiday season, 25% of cell owners used their phone inside stores to gather price comparisons; 24% used them to look up online reviews.