Multi-section ReportsDecember 19, 2016

Online Shopping and E-Commerce

New technologies are impacting a wide range of Americans’ commercial behaviors, from the way they evaluate products and services to the way they pay for the things they buy

Multi-section ReportsNovember 17, 2016

Gig Work, Online Selling and Home Sharing

24% of Americans report earning money from the digital ‘platform economy’ in the past year. The extra income they make is a luxury for some, but a necessity for others.

Multi-section ReportsJuly 11, 2016

Research in the Crowdsourcing Age, a Case Study

How scholars, companies and workers are using Mechanical Turk, a ‘gig economy’ platform, for tasks computers can’t handle.

Multi-section ReportsMay 19, 2016

Shared, Collaborative and On Demand: The New Digital Economy

The sharing economy and on-demand services are weaving their way into the lives of many Americans, raising difficult issues around jobs, regulation and the potential emergence of a new digital divide.

Multi-section ReportsAugust 7, 2013

51% of U.S. Adults Bank Online

32% of adults transact bank business on their mobile phones

Multi-section ReportsJanuary 31, 2013

In-store Mobile Commerce During the 2012 Holiday Shopping Season

58% of cell owners used their phones for recommendations, reviews, or price comparisons in a physical store this holiday shopping season. Young adults and smartphone owners lead the way.

Multi-section ReportsOctober 25, 2012

Presidential Campaign Donations in the Digital Age

10% of 2012 presidential campaign donors have contributed via text message or cell phone app.

PresentationsJune 13, 2012

Mobile Philanthropy

How mobile/social tools are changing the way Americans give to and interact with organizations

Multi-section ReportsApril 17, 2012

The Future of Money in a Mobile Age

In a Pew Internet/Elon University survey, internet experts predict that payment with mobile devices will be commonplace by 2020, although a number of potential hurdles and holdouts stand in the way

Multi-section ReportsJanuary 30, 2012

The rise of in-store mobile commerce

During the holiday season, 25% of cell owners used their phone inside stores to gather price comparisons; 24% used them to look up online reviews.