UncategorizedMay 24, 2004

How Americans Get in Touch With Government

Internet users are increasingly turning to e-government sites to carry out their business with government. But Internet users and non-users alike value having more than one way to get in touch with government.

UncategorizedMay 3, 2004

Harnessing E-Government: A Primer on Citizen Habits

The major portals of Web traffic played a late, mild, yet remarkably sophisticated role in the proceedings. Some 22% of Internet users searched the Internet for campaign news during the 2002 mid-term election, but they were somewhat less successfu…