Report Aug. 9, 2011

Search and email still top the list of most popular online activities

Search and email remain the two online activities that are nearly universal among adult internet users.

Commentary Nov. 16, 2010

Facebook Messages – some say it’s an “email killer,” others disagree; Pew Internet data shows us where email stands today among youth

With Facebook’s announcement of the rollout of “Facebook Messages,” we offer our data on teens’ communication landscape as context for understanding the potential implications of the new feature.

Report Sep. 24, 2008

Networked Workers

The majority of employed adults (62%) use the internet or email at their job, and many have cell phones and Blackberries that keep them connected even when they are not at work.

Report Sep. 12, 2008

Use of Cloud Computing Applications and Services

Some 69% of online Americans use webmail services, store data online, or use software programs such as word processing applications whose functionality is located on the web. Online users who take advantage of cloud applications say they like the co…

Report Aug. 6, 2008

Search Engine Use

The percentage of internet users who use search engines on a typical day has been steadily rising from about one-third of all users in 2002, to a new high of just under one-half (49%).

Report Apr. 24, 2008

Writing, Technology and Teens

Teens write a lot, but they do not think of their emails, instant and text messages as writing. But teens also believe good writing is essential for success and that more school writing instruction would help them.

Commentary Apr. 23, 2008

Are You Impatient for Doctor-Patient Email?

Commentary Feb. 28, 2008

Doctor-patient Email

A new journal article on doctor-patient email reveals (to me, for the first time) that the very first phone call was actually a call for emergency medical assistance. Alexander Graham Bell had just spilled battery acid on himself, hence his hurrie…

Commentary Aug. 22, 2007

Overstuffing ourselves with bacn

As we reported earlier this year, more Americans than ever say the volume of spam in their inboxes is increasing.

Commentary Jul. 13, 2007

Zombies and Alter Egos at the FTC

The Federal Trade Commission’s Spam Summit was an occasion to celebrate the (limited) success of the CAN-SPAM Act and to discuss the latest criminal threats online.