PublicationsDecember 19, 2016

Online Shopping and E-Commerce

New technologies are impacting a wide range of Americans’ commercial behaviors, from the way they evaluate products and services to the way they pay for the things they buy.

PublicationsNovember 17, 2016

Gig Work, Online Selling and Home Sharing

24% of Americans report earning money from the digital ‘platform economy’ in the past year. The extra income they make is a luxury for some, but a necessity for others.

PublicationsMay 19, 2016

Shared, Collaborative and On Demand: The New Digital Economy

The sharing economy and on-demand services are weaving their way into the lives of many Americans, raising difficult issues around jobs, regulation and the potential emergence of a new digital divide.

UncategorizedAugust 7, 2013

51% of U.S. Adults Bank Online

32% of adults transact bank business on their mobile phones

UncategorizedJuly 15, 2009

The Internet and the Recession

Some 69% of Americans have used the internet to cope with the recession as they hunt for bargains, jobs, ways to upgrade their skills, better investment strategies, housing options, and government benefits.

UncategorizedSeptember 26, 2008

The financial crisis online

Online activists and concerned citizens are using the internet to learn about the financial crisis, share their views on the proposed bailout, and organize their friends.