UncategorizedJune 11, 2004

The Medicare Information Challenge

OK, so a high-stakes financial decision faces a big group of consumers. Most experienced Internet users might say, “So what, I got a great deal on my car last year based on Web research…”

UncategorizedJune 3, 2004

SPIM, SPAM, SPUM

A lot has happened in the world of spam since we issued our major report in October, 2003

UncategorizedMarch 17, 2004

The CAN-SPAM Act has not helped most email users so far

The impact of the CAN-SPAM legislation is mixed, but not very encouraging so far. A new survey by the Pew Internet & American Life Project between February 3 and March 1, 2004 shows the following: 29% of email users say they have reduced their overal…