report | Jan 7, 2003
More than three-quarters of Internet users went online this season for some kind of holiday activity. For many email was vital for planning gatherings or sending greetings. Online holiday shopping was up slightly from the previous year.
report | Dec 8, 2002
Contrary to the popular perception that American workers are buried in email, most workers find their experience with email at work very manageable, and they're happy with the way email helps them do their jobs.
report | Oct 2, 2002
Fully 88% of local elected officials use the Internet in the course of their official duties and many say their online activities have helped them learn more about local public opinion, stay in touch better with community groups, and encounter new voices in local civic life.
report | Mar 3, 2002
As Americans gain experience online, they use the Internet more for their jobs, to make more online purchases and carry out other financial transactions, and to write emails with more significant and intimate content.
report | Jun 21, 2001
A detailed look at how children and young adults have incorporated the Internet into their lives, with a focus on family and friend relationships, and fervor with which adolescents use instant messaging technology.