September 2001 – E-government recontact

This survey contains re-contact data of individuals who go online for information from state, local and federal government web sites. It was used in the report “The Rise of the E-citizen”

Sixty-eight million Americans have used the Web sites of government agencies, a figure up from 40 million such users two years ago. They exploit their new access to government in wide-ranging ways, finding information to further their civic, professi...