This data set contains questions about usage of, and attitudes towards, information and communications technologies. It served as the basis for "The Mobile Difference" typology report, and was also used in the reports "When Technology Fails" and "Mobile Access to Data and Information".
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The Mobile Difference
Wireless connectivity has drawn many users more deeply into digital life.
When Technology Fails
Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home internet connection, computer, or cell phone. Coping with these failures is a hassle f…
Mobile Access to Data and Information
62% of all Americans are part of a wireless, mobile population that participates in digital activities away from home or work.