Multi-section ReportsApril 3, 2002

The Rise of the E-Citizen: How People Use Government Agencies’ Web Sites

Sixty-eight million Americans have used the Web sites of government agencies, a figure up from 40 million such users two years ago. They exploit their new access to government in wide-ranging ways, finding information to further their civic, professi…

Pew Research CenterSeptember 1, 2001

September 2001 (E-government recontact)

This survey contains re-contact data of individuals who go online for information from state, local and federal government web sites. It was used in the report “The Rise of the E-citizen”