Multi-section ReportsSeptember 1, 2004

How Americans Use Instant Messaging

American adult use of instant messaging continues to grow in intensity, particularly among younger users who appreciate and embrace the tools of expression embedded within IM programs.

Multi-section ReportsJune 27, 2004

VoIP Awareness in America

While telephone calling using Voice over Internet Protocol (VoIP) has attracted considerable attention in the business community and among policymakers, 27% of Internet users in the United States – or 17% of all Americans – have heard of the service….

Multi-section ReportsApril 25, 2004

14% of Internet users say they no longer download music files

14% of the 128 million American adults now online report that they downloaded music at one time, but no longer do so. About a third of these former music downloaders – 6 million adults – say that the RIAA’s tactics are the reason they stopped.

Multi-section ReportsMarch 28, 2004

Older Americans and the Internet

22% of Americans 65 and older use the Internet. The percent of seniors who go online has jumped by 47% between 2000 and 2004. In a February 2004 survey, 22% of Americans age 65 or older reported having access to the Internet, up from 15% in 2000. By …

Multi-section ReportsMarch 17, 2004

The CAN-SPAM Act has not helped most email users so far

The impact of the CAN-SPAM legislation is mixed, but not very encouraging so far. A new survey by the Pew Internet & American Life Project between February 3 and March 1, 2004 shows the following: 29% of email users say they have reduced their overal…

Pew Research CenterMarch 1, 2004

February 2004 Tracking

This dataset contains tracking questions about online activities. It also contains an extensive battery of questions pertaining to the volume of “spam” email, music downloading, instant messaging, broadband, and VOIP.