UncategorizedDecember 2, 2008

Facebook Connect and a failure to understand online identity management

Facebook has recently announced the rollout of a new feature called Facebook Connect, which will allow users to login to other websites using their Facebook identity and which will then potentially feed back to a user’s network information about …

UncategorizedNovember 30, 2008

Many Older Adults Remain Offline in an Online World

A New York Times article,That Digital Divide, Bridged in a Classroom, features our August 2008 data on computer usage, which tracks with our f…

UncategorizedNovember 26, 2008

Illness in the age of “e”

Last month, the Connected Health Symposium at Harvard Medical School saw a first: a full-length case study in participatory medicine, described concurrently by both the patient and his physician.

UncategorizedNovember 21, 2008

User attitudes vary about broken – and healthy – technologies

While in a recent report we discussed the malaise of some users when their technology fails, we have found in previous reports that negative feelings are not isolated to broken gadg…

UncategorizedNovember 20, 2008

Online political engagement in the U.S. and Japan

The U.S. Department of Education and the U.S. Embassy in Tokyo, Japan, hosted a cross-cultural discussion of the internet and politics in which the word “cool” played a starring role.

UncategorizedNovember 17, 2008

Youth online safety resource now available

The Internet Safety Task Force, has spent the last year looking at online safety, including pre-existing research, research gaps and available solutions. As a part of the process, Andrew S…

UncategorizedNovember 16, 2008

When Technology Fails

Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home internet connection, computer, or cell phone. Coping with these failures is a hassle f…

UncategorizedNovember 12, 2008

Happy Dogs in a Pile of Sticks

Hunter Gatewood likens early adopters to “happy dogs in a pile of sticks” and says that in order to spread change you need to recruit the “hesitant cat, waiting to see what works.”

UncategorizedNovember 10, 2008

Event: Politics and the Internet

The U.S. Department of Education and the U.S. Embassy in Tokyo, Japan, will host a discussion of politics and the internet on Wednesday, November 19.

UncategorizedNovember 4, 2008

Internet Now Major Source of Campaign News

TV continues to dominate the media landscape, but the internet now rivals newspapers as a main source for campaign news.