Kathryn Zickuhr is a research analyst at the Pew Research Center's Internet Project. She studies the social impact of technology, focusing on the changing role of public libraries in Americans’ lives and communities in the era of digital content.
Americans’ Views on Mobile Etiquette
For many Americans, cellphones are always present and rarely turned off. This creates new social challenges, as people believe that different public and social settings warrant different sensitivities for civil behavior.