Media Mention

Shoppers’ smartphone use not all bad for brick-and-mortar stores, study says

Hayley Tsukayama, Washington Post

Jan 31, 2013

Online sales are rising at a brisk pace, but brick-and-mortar retailers’ efforts to keep even the most Web-savvy shoppers in stores is having some early success, according to a Pew Internet and American Life Project report released Thursday.

T...

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Report

In-store Mobile Commerce During the 2012 Holiday Shopping Season

Jan 31, 2013Aaron Smith

58% of cell owners used their phones for recommendations, reviews, or price comparisons in a physical store this holiday shopping season. Young adults and smartphone owners lead the way.

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Data Set

January 2013 - Mobile Shopping (omnibus)

Jan 1, 2013

This omnibus survey contains questions about device ownership and cell phone usage during purchase decisions.

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Report

The rise of in-store mobile commerce

Jan 30, 2012Aaron Smith

During the holiday season, 25% of cell owners used their phone inside stores to gather price comparisons; 24% used them to look up online reviews.

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Media Mention

Consumers Not Turning to Social Media Sites for Local Business Info [STUDY]

Samantha Murphy, Mashable

Dec 15, 2011

People who look for information about local restaurants and businesses are turning to the Internet but not social media sites, according to a new study.

The Pew Internet and American Life Project found that the Internet far outpaces other sources ...

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Report

Where people get information about restaurants and other local businesses

Dec 14, 2011Lee Rainie, Kristen Purcell, Amy Mitchell, Tom Rosenstiel

The internet is the source that people most rely on for material about the local business scene and search engines are particularly valued. Newspapers and word of mouth also rank high as sources.

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Presentation

The new pathways to purchase in the world of networked consumers

Oct 6, 2011Lee Rainie

Director Lee Rainie lectured at New York University about the impact of digital technologies on the ways that people get advertising and relate to corporations.

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More in: Web 2.0, Shopping

Presentation

Paying Up Online: An interview with Jim Jansen

Apr 5, 2011Jim Jansen

An interview with Senior Fellow Jim Jansen, recorded at the “Buying & Selling EContent” Conference, about paying for online content. (With downloadable audio and transcript)

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More in: Search, Shopping

Presentation

People Actually Do Pay for Online Content

Mar 28, 2011Jim Jansen

On March 28, 2011, Senior Fellow Jim Jansen gave the opening keynote address at theBuying & Selling eContent 2011, held March 28-30 in Scottsdale, AR.

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Report

65% of internet users have paid for online content

Dec 30, 2010Jim Jansen

65% of internet users have paid to access or download some kind of digital content. Music and software are the most common kinds of content purchased.

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More in: Shopping, Music, Gaming, News