Media Mention

The Post-Cash, Post-Credit-Card Economy

Somini Sengupta, New York Times

Apr 28, 2012

[...]

In London, travelers can buy train tickets with their phones — and hold up the phones for the conductor to see. And in Starbucks coffee shops here in the United States, customers can wave their phones in front of the cash register and without ev...

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Media Mention

Mobile Payments May Replace Cash, Credit Cards by 2020 [STUDY]

Samantha Murphy, Mashable

Apr 17, 2012

Experts believe that cash and credit cards could be a thing of the past by 2020, a new study suggests.

A new study conducted by the Pew Research Center’s Internet & American Life Project and Elon University’s Imagining the Internet Center revealed...

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Report

The Future of Money in a Mobile Age

Apr 17, 2012Aaron Smith, Janna Anderson, Lee Rainie

In a Pew Internet/Elon University survey, internet experts predict that payment with mobile devices will be commonplace by 2020—although a number of potential hurdles and holdouts stand in the way

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Report

Generations 2010

Dec 16, 2010Kathryn Zickuhr

Major trends in how different generations of Americans use the internet

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Presentation

Generations Online: Charts

Jan 28, 2009Sydney Jones, Susannah Fox

This is a series of charts related to the "Generations Online in 2009" report released on Jan. 28, 2009.

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Media Mention

From business to entertainment: What different generations do online

Sharon Jayson, USA Today

Jan 28, 2009

Teens and young adults seem to live online, but a new report by the Pew Research Center finds that other generations are catching up: Generation X primarily uses the Internet for shopping and banking; Baby Boomers for travel reservations; and the 70-...

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Report

Online Banking 2006

Jun 14, 2006Susannah Fox, Jean Beier

Online banking is holding steady as a mainstream internet activity, growing along with internet use generally, though not accelerating as have some other forms of online activities.

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Presentation

The New Media Ecology: How the Internet is Changing Consumer Behavior and Expectations

May 9, 2006Lee Rainie

Lee Rainie describes the changes introduced into the consumer world by the internet, the cell phone, and other technology devices. And he covers some of the major implications of those changes for organizations and businesses that deal with consumers...

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Data Set

December 2005, Online News and User-generated Content

Dec 31, 2005

This dataset was the basis for the March 2006 "Online News" report. Data from this survey is also featured in the "Home Broadband Adoption 2006" report, "Online Banking 2006," and "Finding Answers Online in Sickness and in Health."

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Commentary

Financial Information Searches: Steady As She Goes

Mar 30, 2005Susannah Fox

Why has online banking surged and financial information searches have remained steady at 44%? An off-the-cuff theory.

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More in: Banking, Search