The Social Life of Health Information, 2011

Social Media in Context

More people report being helped, rather than harmed, by online health information.

One in three adults in the U.S. (30%) say they or someone they know has been helped by following medical advice or health information found online.

30% of U.S. adults say they or someone they know have been helped by online health information

Fully 44% of caregivers report that online health resources have been helpful. Adults who went through a recent personal health change – gaining or losing a lot of weight, becoming pregnant, or quitting smoking – are also especially likely to report being helped by online resources: 40% do so, compared with 28% of other adults.

Ten percent of adults living with two or more chronic conditions – unfortunately a large and growing slice of the population in the U.S. – say they or someone they know has received major help from online health information, compared with 5% of adults who report no conditions.

Just 3% of adults say they or someone they know has been harmed.

3% of U.S. adults say they or someone they know has been harmed by online health information

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Copyright 2012 Pew Internet & American Life Project

The Pew Research Center's Internet & American Life Project is one of seven projects that make up the Pew Research Center. The Center is supported by The Pew Charitable Trust.