One in three adults in the U.S. (30%) say they or someone they know has been helped by following medical advice or health information found online.
Fully 44% of caregivers report that online health resources have been helpful. Adults who went through a recent personal health change – gaining or losing a lot of weight, becoming pregnant, or quitting smoking – are also especially likely to report being helped by online resources: 40% do so, compared with 28% of other adults.
Ten percent of adults living with two or more chronic conditions – unfortunately a large and growing slice of the population in the U.S. – say they or someone they know has received major help from online health information, compared with 5% of adults who report no conditions.
Just 3% of adults say they or someone they know has been harmed.