Use of the internet in higher-income households

Those with higher-incomes engage in most online activities more frequently

These recent Pew Internet surveys show that the internet users in the higher-income households are the most active participants in a range of online activities, when compared with those who have less income:

  • 93% of higher-income users use email3
  • 80% access news online3
  • 71% pay bills online3
  • 48% have used their cell to send or receive email1
  • 88% conduct online product research3
  • 37% have donated to charities online2

The internet users in higher-income households are more likely than others to go online multiple times a day, both at home and at work. Some 86% of internet users in higher-income households go online daily, compared with 54% in the lowest income bracket.

In many cases, the most noticeable difference in online engagement between various income groups relates to their intensity of use. On any given day, the internet users in the higher-income bracket are more likely than the internet users in lower-income brackets to be doing various online activities. Compared with internet users in other income cohorts, higher-income internet users go online more often compared with other groups: For instance, 55% are on the internet or are using email several times a day from home. Moreover, the more well-to-do internet users, on any given day are more likely get online news, conduct online research for a product or service, and go online to search for maps or directions.3

 Figure 2

Pew Internet Logo

Copyright 2012 Pew Internet & American Life Project

The Pew Research Center's Internet & American Life Project is one of seven projects that make up the Pew Research Center. The Center is supported by The Pew Charitable Trust.