Skip to main content

Pew Research Center's Internet & American Life Project

Pew Research Center's Home Page

Pew Internet Logo

Reports

Read Full Report

Explore Survey Questions

Overview

Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home internet connection, computer, or cell phone. Coping with these failures is a hassle for many tech users and helps to distance them from technology use.

Using Our Research

Want to use our research?
» View our Use Policy

How are you using our research?
» Let us know

Report Data Set

» December 2007 - Gadgets II and Internet Typology

Related Research

More Related Research

Media Mentions

Pew Internet Logo

Copyright 2012

The Pew Research Center's Internet & American Life Project is one of seven projects that make up the Pew Research Center. The Center is supported by The Pew Charitable Trust.