Overview

Email earns high marks in the workplace as a tool of communication, an aid in many work tasks, a facilitator of good working relationships, and even a source of pleasure and fun in the workplace. On the other hand, for a smaller number of people, email in the workplace has made them too accessible to others, and can be a distraction or source of misunderstanding and additional stress. Workers generally behaved very responsibly with their email in the workplace, considering it a work tool. Pleasantly, workers found spam to be a small problem in their work-email inboxes, in contrast to their personal-email inboxes.