Overview

The Internet has the opposite of an isolating effect on most users. They report that email has helped them improve their key social relations and expand their social networks. In general, Internet users have more robust social lives than non-users and the most fervent Internet users are the ones who more frequently say email use has improved their bonds with relatives. Millions have used the Internet to rekindle relationships and locate long-lost friends.

The surge of women online in early 2000 is reshaping the Internet. Most Internet users say the Internet makes them feel more connected to family and friends, and they use online communication tools to stay in touch. But email is not the only killer app; users enjoy a myriad online activities.