
The New Media Ecology: How the Internet is Changing Consumer Behavior and Expectations
5/9/2006 |
Presentation | Lee Rainie
Presented to The Society of Consumer Affairs Professionals in Business
Lee Rainie describes the changes introduced into the consumer world by the internet, the cell phone, and other technology devices. And he covers some of the major implications of those changes for organizations and businesses that deal with consumers.
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Online News: For many home broadband users, the internet is a primary news source
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The Internet’s Growing Role in Life’s Major Moments
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