When Technology Fails
11/16/2008 | 
Memo | John Horrigan Sydney Jones
Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home internet connection, computer, or cell phone. Coping with these failures is a hassle for many tech users and helps to distance them from technology use.
Other Technology & Media Use Resources
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Report | Home Broadband 2008
Memo | Polling in the age of cell phones
Memo | Mobile Access to Data and Information
Memo | Seeding The Cloud: What Mobile Access Means for Usage Patterns and Online Content
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