Selected news stories about the Pew Internet Project and articles citing our data.
A look at the pros and cons of e-government
6/30/2004 | 
Coverage
Eric J. Sinrod, USAToday
'The world is heading online, and that includes our public governmental agencies. In a recent report by the Pew Internet & American Life Project on "how Americans get in touch with government," the conclusion is drawn that "Internet users benefit from the efficiency of e-government, but multiple channels are still needed for citizens to reach agencies and solve problems."
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