April 9, 2018

The Information Needs of Citizens: Where Libraries Fit In

Lee Rainie, director of internet and technology research at the Pew Research Center, discussed the Center’s latest research at the Public Library Association’s 2018 meeting. He noted that libraries are trusted and expected to help people get the information and services they want. He also argued there are new hopes (and demands) for libraries to help people navigate an information environment filled with “fake news” and “weaponized narratives.” He presented the Center’s latest findings about how librarians can distinguish between the “information engaged” and the “information wary” patrons.